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Reservation is mandatory and may be made:

  • on line
  • At the Call Center, tel. 06
  • At the INFOPOINT

at least 5 days prior to the tour.

Tours are organized for a maximum of 30 people and, in the case of school children, for groups made up of 2 classes plus their teachers; they depart every 20 minutes.

Tickets are issued with the name of the visitor and are restricted to a date and time. In case of late arrival, visitors will not be allowed into the Palace. It is not possible to change the date and time of the visit and tickets are non-refundable.

Reserved tours can be cancelled for institutional reasons. In this case, it will be possible to postpone the visit to another date or claim a refund.

In case of the availability of unsold tickets, they will be sold at the INFOPOINT up to one hour prior to the scheduled departure of the tour. The ticket price shall include the booking charge.

The tour is guided by volunteer personnel recruited through agreements with the University of Rome “La Sapienza” and the Italian Touring Club.

Information Service

  • Call Center, Tel. 06 – working hours: from Monday through Friday, 9:00 a.m.–1:00 p.m. / 2:00-5:00 p.m., Saturday, 9:00 a-m.–2:00 p.m., closed on Sunday.
  • INFOPOINT – Information and reservation center, Salita di Montecavallo 15. Open from 16 June on the days in which the Palace is open, from 9:00 a.m. to 5:00 p.m.  
    At the INFOPOINT, visitors will find information leaflets and other material illustrating the tour.

Visitors will have to be on site 15 minutes prior to the scheduled departure of the tour and bring with them a valid identification document. In case the names given at the time of the reservation do not coincide with those on the identification documents, visitors will be denied access.
Children under 12 years of age must be accompanied by an adult.